Pre-Sale Information Form
This form summarises what you need to know before completing your order, as required by the Turkish Regulation on Distance Contracts. You will be asked to approve this form and the Distance Sales Agreement at checkout.
1. Seller
| Item | Detail |
|---|---|
| Legal name | GMY Bilişim Sanayi ve Ticaret Ltd. Şti. |
| Brand | Blisswell |
| Address | Cumhuriyet Mah. Yağmur Sok. Çamlık Sitesi C Blok Daire 5, 16140 Nilüfer / Bursa, Türkiye |
| Phone | +90 505 176 70 01 |
| admin@gmybilisim.com | |
| Website | blisswell.app |
2. Key Characteristics of the Service
- Blisswell is a psychoeducation and wellbeing service for adults.
- A subscription provides time-limited access to modules, guided sessions, tools and exercises.
- The service is entirely digital; no physical goods are shipped.
- You must be 18 or over to use it.
3. Price and Payment
- The subscription price for your chosen term is shown in the order summary including VAT.
- Any discounted introductory price and the renewal price that follows it are stated separately.
- Payment is made by credit or debit card through the secure infrastructure of the payment institution.
- Card details are not stored by the Seller; storage for recurring payments takes place at the payment institution and with your consent.
- There are no delivery or shipping charges.
4. Time of Performance
The service begins immediately after payment is approved. Access details are sent to your email address.
5. Term and Renewal
- The subscription renews automatically for the selected term.
- You may stop automatic renewal at any time.
- Cancellation takes effect at the end of the current term; your access continues for the period already paid for.
6. Right of Withdrawal
Under Article 15(1)(ğ) of the Regulation on Distance Contracts, the right of withdrawal does not apply to services performed instantly in an electronic environment. A Blisswell subscription is performed immediately after payment approval and falls within this exception. At checkout you confirm that you request immediate performance and understand that no withdrawal right applies.
For your rights in cases of defective service or technical obstacles, see Cancellation & Refund.
7. Complaints
You may send requests and complaints to admin@gmybilisim.com. Depending on the monetary limits you may also apply to the Consumer Arbitration Committees or the Consumer Courts.